FAQs
General Questions
What types of sarees do you offer?
We offer a wide range including silk, cotton, chiffon, georgette, linen, designer, bridal, and daily wear sarees.
Are your sarees authentic and original?
Yes, all our sarees are sourced from trusted weavers and manufacturers to ensure premium quality and authenticity.
Do the sarees come with a blouse piece?
Most sarees include a matching blouse piece. Please check the product description for details.
📏 Product & Quality
How do I know the quality of the saree?
Each product includes detailed descriptions, fabric information, and high-quality images to help you make the right choice.
Will the color of the saree match the images shown?
We try our best to display accurate colors, but slight variations may occur due to lighting and screen settings.
Are the sarees ready to wear?
Most sarees are unstitched and need draping.
🚚 Shipping & Delivery
How long does delivery take?
Delivery usually takes 3–7 business days within India and 7–15 days for international orders.
Do you offer free shipping?
Free shipping may be available on selected orders or above a certain purchase value.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking link via SMS or email.
🔄 Returns & Exchange
What is your return policy?
We offer returns and exchanges within 3–7 days of delivery, provided the saree is unused, unwashed, and in its original condition with all tags intact. Exchanges are subject to our exchange policy, including product availability and eligibility criteria.
Can I exchange a saree if I don’t like it?
We’re sorry, but we do not offer exchanges for personal preferences such as dislike of color, design, or fabric. Exchanges are only accepted in cases of damaged, defective, or incorrect items, as per our exchange policy.
What if I receive a damaged or wrong product?
Please contact us within 24–48 hours with photos, and we will resolve the issue quickly.
💳 Payments
What payment methods do you accept?
We accept UPI, debit/credit cards, net banking, and Cash on Delivery (COD).
Is Cash on Delivery available?
Yes, COD is available in selected locations.
🧵 Customization & Care
Do you offer blouse stitching services?
Yes, we offer custom blouse stitching at an additional cost.
How should I care for my saree?
Dry cleaning is recommended for silk and designer sarees, while cotton sarees can be hand-washed gently.
🌍 International Orders
Do you ship internationally?
Yes, we ship worldwide. Shipping charges and delivery times vary by location.
Will I have to pay customs duties?
Custom duties, if applicable, must be paid by the customer.
📞 Support
How can I contact customer support?
You can reach us via phone, WhatsApp, or email. Details are available on our Contact page.
Can I place an order through WhatsApp?
Yes, you can browse products and place orders directly via WhatsApp.
